Contact Us
Last updated: 22 February 2026
Your feedback helps us improve. Contact the Richard Casino team with questions, suggestions, or any assistance you need.
Email Us
The best way to reach us is by email. We aim to respond to all inquiries within 24-48 hours.
Email: [email protected]
What We Can Help With
Our team can assist with:
- Questions about our guides and reviews
- Suggestions for new content or features
- Reporting outdated or incorrect information
- Business and collaboration opportunities
- Website accessibility concerns
What We Cannot Help With
Please note that as an information website, we cannot help with:
- Casino account issues (contact the casino directly)
- Deposit or withdrawal problems (contact the casino support)
- Bonus disputes (contact the casino operator)
- Game-related technical issues (contact the casino)
For issues with specific online casinos, please contact their customer support directly through their official website.
Response Time
We try to respond to all inquiries within 24-48 hours during business days. Response times may be longer during weekends and holidays.
Problem Gambling Support
If you're experiencing problems with gambling, please reach out to professional support services:
- Gambling Help Online: gamblinghelponline.org.au
- National Gambling Helpline: 1800 858 858 (free, 24/7)
- Lifeline: 13 11 14 (24/7 crisis support)
Visit our Responsible Gambling page for more resources.
Related Pages
- About Us - Learn more about Richard Casino
- Privacy Policy - How we handle your information
- Terms of Service - Our terms and conditions
- Responsible Gambling - Safe gambling resources